Sean was clear and concise about how he would diagnose and deal with my car problems. He didn’t try to upsell me on anything even once. He was efficient – I dropped my car off at 8am (he had at least 3 other cars there). He told me to expect it to be done by 1pm (depending on what it was). He called me just after 9am to tell me what he thought the problem was and what he was going to do. He called me again before 11am to let me know that he was done, he test drove it, and everything seemed fine. I paid with my credit card and I got baked manapua right around the corner. Sad I had to take my vehicle in but happy I brought it to Honolulu Autoworks.